Frequently Asked Questions

Archive 2024-2025

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Additional Resources

School Information

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the International Student Insurance Plan?

Cost Sheets

Online Enrollment Periods

Fall - 09/20/2024 - 12/01/2024

Winter - 12/02/2024 - 02/03/2025

Spring - 02/28/2025 - 04/30/2025

Summer - 06/02/2025 - 08/01/2025

Online Enrollment

Students with a Qualifying Life Event

Claims

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM - 7PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected